KYC og sannprófun

At Reviant, we are committed to providing a secure and responsible gaming environment. Verifying your identity is a fundamental part of this commitment. It helps us prevent fraud, deter money laundering, and ensure that only eligible individuals participate in our offerings. This process protects both Reviant and our players, fostering a trustworthy and transparent platform for everyone.

Our verification procedures are in place to comply with legal and regulatory obligations imposed by our licensing authority and international anti-money laundering (AML) regulations. By understanding and cooperating with these requirements, you help us maintain the integrity of our services.

KYC, or Know Your Customer, refers to the mandatory process of identifying and verifying the identity of our customers. It is a critical component of financial regulation and is designed to combat financial crime, including fraud, money laundering, and terrorist financing. For Reviant, KYC involves collecting and reviewing specific documentation to confirm who you are.

This process is not unique to online gaming, banks and other financial institutions also conduct KYC checks. It ensures that we know who is using our services, allowing us to monitor transactions and activities for any suspicious patterns.

Verification is an ongoing process that may be triggered at various stages of your interaction with Reviant. Typically, you will be asked to complete verification:

• Upon registration, before you can make your first deposit or withdrawal.
• When you reach certain deposit or withdrawal thresholds, as mandated by our regulatory obligations.
• If there are changes to your personal information or payment methods.
• If our fraud prevention systems flag any unusual or suspicious activity on your account.
• Periodically, as part of our ongoing due diligence, even if you have previously been verified.
• In compliance with specific requests from our licensing authority.

To complete the verification process, you will generally be asked to provide copies of specific documents. These documents help us confirm your identity, address, and the legitimacy of your payment methods. All documents submitted must be clear, legible, and current, showing all relevant details. We may request original documents if the copies are insufficient.

To confirm your identity, we require a valid, government-issued photographic identification document. This document must clearly show your full name, date of birth, photograph, and signature. Acceptable forms of proof of identity include:

• A valid passport.
• A valid national identity card.
• A valid driving licence (both front and back).

The document should not be expired and all four corners of the document must be visible in the image you provide.

To verify your residential address, we require a document issued within the last three months. This document must clearly display your full name and current residential address. Post office box addresses are not acceptable. Acceptable forms of proof of address include:

• A utility bill (e.g., electricity, water, gas, internet, landline phone bill).
• A bank statement or credit card statement.
• A government-issued tax statement or council tax bill.

Mobile phone bills are generally not accepted as proof of address. The document must be dated within the last three months.

To ensure the security of your transactions and to prevent fraud, we may require verification of the payment methods you use to deposit or withdraw funds. The specific requirements depend on the payment method:

• Credit/Debit Cards: A copy of the front and back of the card. For security, please obscure the middle eight digits of the card number on the front and the CVV/CVC code on the back. Your name, the first six and last four digits of the card number, and the expiry date must be visible.
• E-Wallets (e.g., Skrill, Neteller, PayPal): A screenshot of your e-wallet account profile page showing your full name and the email address or account ID linked to the account.
• Bank Transfers: A copy of a bank statement showing your full name, bank account number, and the bank's logo.

All payment methods used on Reviant must be registered in your own name.

In certain circumstances, particularly for larger transactions or if our risk assessment indicates a need, Reviant may be required to conduct enhanced due diligence (EDD). This includes requesting information and documentation regarding your source of funds (SOF) or source of wealth (SOW).

Examples of documents that may be requested include bank statements showing the origin of funds, payslips, tax returns, or documentation related to inheritance or sale of assets. This is a regulatory requirement to prevent money laundering and ensure that funds used on our platform are legitimate. We appreciate your cooperation in these instances.

Once you submit your documents, our dedicated verification team will review them. We aim to process all verification requests as quickly as possible. Typically, the initial review takes between 24 to 72 hours. However, during peak times or if additional information is required, this timeframe may be extended. We will notify you via email or through your Reviant account messaging system about the status of your verification.

If the submitted documents are unclear, incomplete, or if further information is needed, we will contact you with specific instructions. Providing accurate and clear documents from the outset will help expedite the process.

Reviant takes the security and privacy of your personal data very seriously. All documents and information you provide for verification are stored securely in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. Access to your documents is restricted to authorised personnel only, who are trained in data protection protocols.

We implement robust technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction. Your documents are used solely for the purpose of identity verification, fraud prevention, and compliance with our legal obligations.

Reviant operates under strict anti-money laundering (AML) policies and procedures. These policies are designed to prevent our services from being used for illicit activities. Our KYC and verification processes are integral to our AML framework. We monitor transactions and account activity for patterns that may indicate money laundering or other financial crimes.

Any suspicious activity will be reported to the relevant authorities, as required by law. By playing at Reviant, you agree to cooperate with our AML efforts and provide any requested information promptly.

It is illegal for individuals under the age of 18 to gamble. Reviant is absolutely committed to preventing underage gambling. Our verification process includes robust age verification checks to ensure that all our players are of legal gambling age. We use the date of birth provided during registration and on your identification documents to confirm your age.

If we suspect that an account is being operated by a minor, the account will be immediately suspended, and all funds may be frozen. We encourage parents and guardians to use filtering software to prevent minors from accessing gambling sites.

If there are delays in your verification, or if your verification is unsuccessful, we will contact you to explain the reasons. Common reasons for delays include unclear documents, expired identification, or discrepancies between the information provided during registration and the verification documents. If we are unable to verify your identity, we may be required to suspend or close your account, and you may be unable to deposit, withdraw, or play.

We will always strive to communicate clearly and provide you with an opportunity to resolve any issues. Your cooperation is essential for a smooth verification process.

If you have any questions about the KYC process, require assistance with uploading documents, or need clarification on any aspect of our verification policies, our customer support team is available to help. You can reach us via live chat or email. Please provide your Reviant username when contacting support so we can assist you more efficiently.

We understand that verification can sometimes seem complex, but our team is here to guide you through each step. Your security and compliance are our top priorities.